Privacy Policy
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GaeaMotors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
1. Information We Collect
1.1 Personal Information
When you create an account or use our services, we may collect:
- Registration Information: Full name, email address, phone number
- Profile Information: Profile pictures, bio, location preferences
1.2 Listing Information
When you post listings, we collect:
- Vehicle Information: Make, model, year, condition, price, description
- Service Information: Service type, pricing, availability, contact details
- Images: Photos of vehicles, services, or spare parts
- Location Data: City, region, or general location for listings
1.3 Communication Data
- Messages: Communications between users through our in-app messaging system
- Support Communications: Customer service interactions and feedback
1.4 Payment Information
- Subscription Data: Payment history, subscription plans, transaction records
- Billing Information: Processed securely through third-party payment processors
1.5 Technical Information
- Device Information: Device type, operating system, app version
- Usage Data: App interactions, features used, session duration
- Push Notification Tokens: For sending notifications about messages and updates
2. How We Use Your Information
2.1 Core Services
- Create and manage your account
- Display your listings to potential buyers
- Facilitate communication between users
- Process subscription payments and upgrades
- Provide customer support
2.2 App Functionality
- Enable search and filtering of listings
- Send push notifications for messages and updates
- Implement user following and social features
- Maintain saved items and user preferences
2.3 Business Operations
- Analyze app usage to improve our services
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Enforce our Terms of Service
3. Information Sharing
3.1 Public Information
The following information is visible to other users:
- Your name and profile picture
- Your public listings (vehicles, services, spare parts)
- Your follower/following counts and lists
- Reviews and ratings you receive
3.2 Service Providers
We may share information with trusted third parties who assist in:
- Payment processing (secure payment gateways)
- Cloud storage and hosting services
- Push notification services
- Analytics and app performance monitoring
3.3 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights and property
- Ensure user safety and platform security
- Investigate potential violations of our Terms
4. Data Security
We implement appropriate security measures to protect your information:
- Access Controls: Limited access to personal information on a need-to-know basis
- Secure Storage: Information stored on secure servers with regular backups
- Regular Updates: Security measures are regularly reviewed and updated
5. Your Privacy Rights
5.1 Access and Control
You have the right to:
- Access: View the personal information we have about you
- Update: Modify your profile and account information
- Delete: Remove your listings and deactivate your account
5.2 Communication Preferences
- Manage push notification settings in the app
- Opt out of promotional communications
- Control visibility of your profile and listings
5.3 Data Deletion
You may request deletion of your account and associated data by:
- Contacting our support team directly
- Note: Some information may be retained for legal or business purposes
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and user experience
Deleted accounts and associated data are typically removed within 30 days, except where retention is required by law.
7. Children's Privacy
GaeaMotors is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your privacy and rights when such transfers occur.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through:
- In-app notifications
- Email notifications to registered users
- Updates posted on our website
Your continued use of our services after policy updates constitutes acceptance of the revised terms.
10. Contact Information